职位概览
职位编码
WEBCN-2025-000005
工作职能
客户服务
职位类型
Full-time
城市
北京
国家/地区
中国内地
职位内容
介绍
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
概述
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岗位职责
职责描述：
1.通过系统接收和处理订单，并按照SOP管理订单。
2.协助合同及授权制作、销售文件查找整理、代理商系统填写追踪等工作
3.日常与客户联系，进行代理商客户关系管理。并完善客户信息，及时提供客户所需资料。
4.协调、沟通跨部门项目，收集、反馈业务数据和相关问题。
5.有效与公司各相关部门沟通，完成部门经理交与的各项工作。
岗位要求
任职要求：
1.全日制本科及以上学历
2.有三年以上行政、客服相关工作经验；有外商、医疗器械从业经验者优先。
3.有一定的销售行政/商务运营知识；对客户沟通管理有兴趣；能协调处理复杂的跨部门项目，有极强的分析和提炼归纳能力。
4.熟练使用Office办公软件，熟练掌握MS Excel，会操作SAP系统者优先。
5.具备较强的学习能力以及抗压能力、优秀的沟通能力，良好的团队合作精神，优秀的时间管理能力。
6.英文读写熟练，英语口语沟通顺畅。
If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.
Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.
www.werfen.com
